You will be able to track your order 24/48 hours after placing it.

Eligible items may be returned for a refund of the merchandise value within 30 days of receipt, or within 7 days for Expedited Shipping upholstery items. The original receipt or gift receipt is required.

You can choose to pay by credit card (Visa, MasterCard, American Express, or Discover), PayPal, Affirm, or any Williams-Sonoma branded gift card.

We offer free shipping. We strive to pack your order quickly. It typically takes between 1 and 3 business days to pack and ship. Depending on the location and product, orders may take between 5 and 10 days to ship.

Our shipping is completely free on any of our products.

Yes, we offer international shipping to many countries.

We gladly accept returns of unworn items in their original condition (unwashed, with the tag attached, and in their box) within 30 days of your order's ship date. In-person returns to any of our stores* or a participating Happy Returns location are free. Mail-in returns have a $5 shipping label fee, which will be deducted from your refund once the return is processed or waived if you opt for a store credit refund.

Returns typically take one to two weeks to arrive at the warehouse and can take up to three weeks from the date of receipt. We will send you an email once we receive your return package and another to confirm that your refund has been fully processed. If you have waited more than three weeks without receiving our email, please contact us and we will be happy to assist you.

Once a return has been requested, the customer will be responsible for the return shipping costs. Once the item arrives at our warehouse and we have completed the necessary checks, we will refund the money.